The Umatilla County Correctional Facility is a state-of-the-art 252-bed facility which enables us to maintain a balance between protecting the public and providing an environment that safeguards the life, health, and safety of staff and inmates.
Our staff must be certified through the State of Oregon and maintain 40 hours of training per year thereafter. They are highly motivated individuals and maintain a safe and secure facility. We have 32 full-time staff that work 12-hour shifts, and 19 support staff. Our annual intake and release average is 4,383 inmates. That, combined with all our programs, keeps us very busy.
Inmate Phones System
This facility’s inmate phone system is provided by Telmate. Only inmates may initiate phone calls. If you wish to contact an inmate, your options are to call and leave the inmate a voicemail (up to 3 minutes), write a letter, or visit the inmate during official visitation hours.
To call you, an inmate simply dials your phone number. When receiving a call, you should first hear an announcement from an automated operating, such as “You are receiving a call from [inmate name], an inmate at [facility name]. Press one (1) to accept.”
If the inmate has no calling funds, and is calling you for the first time, the call will be free for a brief period of time (often less than a minute). This is to allow the inmate to inform you of where he or she is, and to explain how calls work from this facility. After this short call, the inmate will be placed on hold and you will be presented to opportunity to:
- Pay (via credit card) to continue the current call
- Deposit funds for the inmate to continue your call and, if there is money remaining, the inmate may use the funds to make future calls to any number.
- Deposit funds to your own phone number to continue your call and, if there is money remaining, the inmate may use the funds to call your number in the future, but the funds will not be available for calling other numbers.
You may also deposit funds:
Via the Web
Make deposits via the Web, from Telmate’s Web site at pay.telmate.com.
Over the Phone
Make deposits over the phone by calling Telmate toll-free at 1-866-516-0115. Telmate’s US-based bi-lingual customer service representatives are available 24/7.
At a Lobby Kiosk
Make cash or credit card deposits from a Telmate deposit kiosk. A Telmate kiosk is located in the lobby of this facility.
To leave a voicemail for an inmate, Friends and family can now leave inmates a voice mail message up to 3 minutes for about $1.25 (may vary slightly). Just call 1-866-516-0115 and follow the prompts.
Block Future Calls
If you do not wish to receive calls from inmates, you may call 1-866-516-0115 (from a phone attached to the number that you wish to have blocked). A live operator will help prevent inmates from being able to call the number in the future.
The Administration, being proactive, has developed several new programs, such as In-patient Alcohol Drug Treatment, Anger Management Programs, GED and religious services are available for inmates.
The Umatilla County Correctional Facility partnered with area schools to create two different types of tours for high school students. One is a Youth Outreach Program that allows teenagers with Minor In Possession (MIP) convictions to come and speak with the Alcohol and Drug class. The other is a Leadership Program which includes tours for teenagers with future career interests.
Photo taken by Dave Good
Inmate Visitation Policy and Procedures
The Umatilla County Correctional Facility encourages productive relationships between families and inmates and sees inmate visitation as a positive means to strengthen ties and increase the likelihood of success upon release. Visiting is an integral component of facility management, inmate rehabilitation and community safety. Visiting can improve public safety, encourage family relationships and reduce the risk of future criminal behavior.
Visiting days are Monday, Tuesday, Thursday and Friday, EXCLUDING ALL HOLIDAYS
Visits may be scheduled up to one week in advance and must be scheduled with the Jail Reception office during regular business hours.
Business hours for the Jail Reception office are:
Monday - Friday, 7:30 AM - 11:30 AM, and 12:30 PM - 4:30 PM
Female inmate visits
10:00 am - 10:30 am
3:00 - 4:00 pm
Male inmate visits
7:30 - 8:00 am
8:30 - 9:30 am
1:00 - 1:30 pm
2:00 - 2:30 pm
Please call Jail Reception at 541-966-3632 to schedule an inmate visit
Umatilla County Jail continues a pattern since 2005 of high scores for jail inspections. In October of 2018 the jail hosted a team of certified jail inspectors from across the state. The result was the highest score in the history of the facility, 99.3 percent compliance. The inspectors, certified by the Oregon Jail Command Council, routinely inspect participating jails in Oregon once every two years for compliance with the Oregon Jail Standards. Inspectors scrutinize the jails using standards developed by the Oregon State Sheriff's Association that exceed state and federal government standards. The Umatilla County Jail is and has been OJS compliant since 2005. We are very proud to demonstrate voluntary compliance with the Oregon Jail Standards.
The Umatilla County Courthouse in Pendleton and the Stafford Hansell Government Center in Hermiston are the homes of the State Circuit Courts, Board of Commissioner’s Office, District Attorney’s Office, and many other vital county departments. Each day, in addition the numerous county and state employees who work in these locations, many of our citizens also visit these buildings to conduct their business. The Sheriff's Office, through its Court Security and Transport Unit (CSTU) works to ensure the safety, security and protection of all persons within the Umatilla County court system.
If you have been to court, you probably noticed that there are uniformed deputies in the building at all times. They work daily to maintain order in the courtrooms and to protect judges, their staff, jury members, and all participants in the proceedings. Often this means intercepting and removing individuals or items that could pose a threat to the peace, order, and integrity of the court.
The court security and transport program is also responsible for safely moving defendants between the jail and the courthouse as needed for court appearances. There are seven Umatilla County courtrooms (in two different cities) and the county jail can hold over 250 inmates at any given time. Some of these inmates are awaiting court appearances and others are serving local jail sentences. It takes tremendous coordination among court staff, court security staff, and regular jail staff to transport so many defendants from the jail at the right times to the right places for their hearings. Ensuring these functions run smoothly and safely is the responsibility of the Sheriff’s CSTU.
This unit is also responsible for transporting inmates to and from the Oregon State Hospital and for other medical services not offered in the jail. They also move inmates to and from other jails and detention facilities. Next time you visit the Umatilla County Courthouse(s), take a look around for our deputies. You can relax knowing that the Court Security and Transport Unit is working hard to protect the integrity of the courts and to ensure that you have a safe visit.
American Correctional Association
Oregon State Sheriff's Association
American Jail Association
VINELink - Victims Information Network Everyday - VINELink is an on-line resource that allows you to search for information regarding an offender's current custody status. It is provided by the Oregon Department of Corrections and Oregon Department of Justice in cooperation with the Oregon Sheriffs' Association and the Oregon Youth Authority. You may also register to be notified automatically when an offender is released, transferred, escapes, dies or has a change in parole or probation status. The Oregon VINE Service is provided to you in an effort to help keep the public safe and informed. Do not depend solely on the VINE service for your protection. If you feel that you may be at risk, take precautions as if the offender has already been released.
* Photographs taken by Dave Good